Privacy Policy for FiveStar Noodle
Last updated: December 9, 2025
FiveStar Noodle, Inc. ("we", "us", or "our") operates the FiveStar Noodle mobile application (the "App") and our public website (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you interact with our services.
Our goal is simple: collect only what we need to run a reliable wholesale noodle service for your business—nothing more.
1. Information We Collect
We only collect the minimum information needed to set up and support your business account:
- First name
- Last name
- Business / restaurant name
- Email address
- Business mailing address
- Optional contact details you choose to provide (such as phone number or delivery notes)
We do not intentionally collect:
- Payment card numbers (these are handled by our payment providers, if applicable)
- Precise location data (GPS)
- Device identifiers for tracking
- Behavioral analytics or marketing profiles
- Cookies or third-party tracking for advertising purposes
If we ever need to collect additional information, we will update this Privacy Policy and explain why.
2. How We Use Your Information
We use the information we collect solely to operate and improve our services, including to:
- Create and manage your wholesale account
- Process and fulfill orders
- Coordinate deliveries and communicate about scheduling
- Respond to questions or support requests
- Maintain the security and reliability of the App and Site
We do not use your information for targeted advertising or sell it to third parties.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only in the following situations:
- Service providers — With trusted providers who help us operate our services (for example: secure hosting, email delivery, and infrastructure). These providers are only allowed to use your information to perform services on our behalf.
- Legal or safety reasons — If we are required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of our customers or the public.
4. Data Storage, Retention, and Security
- Your information is stored in secure systems with restricted access.
- We use encrypted connections (HTTPS) to protect data in transit.
- We retain your information for as long as your business account is active or as needed to provide services and comply with legal obligations (such as tax or audit requirements).
- If you close your account or request deletion, we will remove or anonymize your information where legally and operationally possible.
No method of transmission or storage is 100% secure, but we work to keep your information protected using industry-standard safeguards.
5. Your Choices and Rights
You may:
- Access the information we have about your account
- Update or correct your information if it is inaccurate or incomplete
- Request deletion of your information, subject to any legal obligations we may have to keep certain records
To make a request, contact us at:
Email: support@fivestarnoodle.com
We may need to verify your identity before completing certain requests.
6. Children's Privacy
Our services are intended for businesses and professional kitchen operators. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us and we will take steps to remove the information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page, and
- When appropriate, notify you through the App, the Site, or by email.
We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:
FiveStar Noodle, Inc.
Email: support@fivestarnoodle.com
Phone: (202) 544-8188
Address: 7668 Unit-A Fullerton Rd., Springfield, VA 22153
